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ABOUT 9D CARE

About Us

WHO WE ARE

Here to support
more than services

Since 2018, 9D Care has been supporting people with disability across Melbourne through compassionate care and personalised support. We believe in building real relationships and providing support that fits into your life—not the other way around.

220+

participants currently
supported

130+

support
workers

2018

Established
with purpose
OUR PURPOSE

We help people live with greater choice, independence and connection.

Support is planned around your goals, routine, communication, preferences and safety requirements.

HOW WE WORK

A clear, respectful process from first contact onward

We begin by understanding your goals, needs and support requirements.

We explain services, responsibilities and prices before support commences.

We match workers carefully and communicate clearly about availability.

We can arrange an obligation-free meet and greet with a proposed worker.

We share information only with consent or where legally required.

We respond when an arrangement isn't working and look for a practical solution.

OUR TEAM

The people behind 9D Care

A passionate team committed to making a positive difference in our community.

The 9D Care team
“Different people. A shared purpose.”

Our team includes Support Workers, Nurses, Support Coordinators, Psychosocial Recovery Coaches, Regional Area Coordinators and experienced operational and support teams.

Support Workers Nurses Support Coordinators Recovery Coaches Regional Area Coordinators Operations Team
OUR OFFICES

Our Melbourne Offices

Please contact 9D Care before visiting any office so our team can confirm availability and arrange a suitable time.

Clayton Head Office

Unit 53, Building 5, 195 Wellington Road, Clayton VIC 3168

Truganina Office

Unit 2/15 Christabel Drive,
Truganina VIC 3029

Broadmeadows Office & Activity Centre

Ground Floor, 1 Mabel Street,
Broadmeadows VIC 3047

WHAT WE VALUE

The principles behind every service arrangement

Respect for each person's identity, culture, communication and decisions.

Choice and control over how supports are delivered.

Reliability and clear communication.

Accountability when something needs to be addressed.

Inclusive and culturally responsive support.

Quality, safeguarding and continuous improvement.

CONTACT 9D CARE

Let's start the conversation

We will ask only the practical questions needed to check suitability and explain what happens next.