The right help at home can make everyday life safer and easier without taking away a person's independence.
9D Care supports older Australians with personal care, household assistance, social connection, transport, respite, nursing and selected allied health or home-support services. Services may be privately funded or delivered under an agreed government-funded Support at Home arrangement.
Respectful assistance with showering, dressing, grooming, mobility and daily routines.
Cleaning, laundry, meal preparation and practical help to maintain a safe and comfortable home.
Support to attend appointments, community activities and stay connected with family and friends.
Practical home maintenance, gardening and minor repairs arranged where eligible.
Medication assistance delivered within worker training and agreed care plans.
Planned support giving carers time to rest while ensuring continuity of care.
Clinical support delivered at home by qualified nurses under an agreed care plan.
Government-funded Support at Home begins with an aged care assessment. If the person is approved and funding is allocated, they choose a registered provider and enter into a service agreement.
If you have not been assessed, 9D Care can explain where to start, but we cannot approve government funding. My Aged Care is the official entry point.
Official Information: Support at Home — My Aged Care ↗ | Apply for an aged care assessment ↗
9D Care delivers government-funded Support at Home services as an associated provider, under an arrangement with a registered aged care provider.
The registered provider oversees the funded aged care arrangement and remains responsible for its obligations under aged care law. 9D Care delivers the agreed services within that arrangement. We explain provider responsibilities, service prices and contact arrangements before support begins.
Official Information: Associated providers — Australian Government Department of Health, Disability and Ageing ↗
We ask whether the service is privately or government funded.
We confirm the person's location, approved services, preferences and support needs.
For funded care, we confirm the registered-provider arrangement.
The person receives a written service and pricing schedule.
Suitable workers and a proposed start date are discussed.
Services are reviewed and adjusted through the responsible-provider arrangement.
Answers to some of the most common questions about our Support at Home services.
No. Government-funded care requires an aged care assessment and approval. We can explain the service process and help identify the correct next step.
9D Care currently delivers funded services as an associated provider under an arrangement with a registered aged care provider. We explain the parties' roles before services begin.
Private services may be available. We provide a written quote and explain what is included.
Contributions depend on the person's circumstances and the type of service. The registered provider and Services Australia provide the relevant contribution information. Prices are explained before support starts.
Official Information: Support at Home costs and contributions ↗ | Support at Home service list ↗
Please share the assessment outcome, approved services or care plan, funding information, preferred start date, location and support needs. For government-funded care, we also confirm the registered-provider arrangement.
Yes. Tell us what is important, including routine, language, culture, gender or continuity preferences. We will try to arrange a suitable service, subject to the approved care plan, worker skills and availability.
We will ask only the practical questions needed to check suitability and explain what happens next.
9D Homecare Pty Ltd trading as 9D Care
ABN 42 622 476 055
Registered NDIS Provider
NDIS Organisation ID: 405 002 7316
NDIS Registration ID: 4-4331-2770
1800 717 678
enquire@9dcare.com.auplanmanagement@9dcare.com.auaccounts@9dcare.com.auresume@9dcare.com.au
Unit 53, Building 5, 195 Wellington Road, Clayton VIC 3168
9D Care acknowledges the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, waters and community. We pay our respects to Elders past and present.
Information on this website is general and may change. Service availability depends on the person's requirements, location, funding and current capacity. Funding and eligibility decisions are made by the relevant government bodies. Applicable services, prices and responsibilities are confirmed in writing before support begins.
Make a Referral
enquire@9dcare.com.au
1800 717 678