You should know what a service will cost, what may be charged and what is not included before you agree to it. 9D Care provides a written service agreement or pricing schedule before services begin.
9D Care generally charges the applicable maximum price under the current NDIS Pricing Schedule. The actual agreed rate depends on the support item, time and day, location, support intensity, group arrangement and the participant's funding.
The current NDIS Pricing Schedule applies from 1 July 2026. NDIS pricing and support-item information can change, so the official pages below should remain the source for the latest detailed information.
Where the current NDIS pricing rules permit and the participant agrees:
Agreed tolls, parking and other permitted transport-related costs may also apply. All travel transport arrangements are recorded in the service agreement before being charged.
Agreed non-face-to-face work, short-notice cancellations, activity-related expenses, centre capital costs or accommodation-related costs may apply only where permitted by the current NDIS rules and the participant's funding and service agreement.
Eligible NDIS supports may be GST-free where the legal requirements are met. The service agreement and invoice will show any GST that applies.
The cost of Support at Home services depends on the support required, when and where it is delivered, its duration and the person's funding arrangements.
For government-funded Support at Home services, 9D Care operates as an associated provider under an arrangement with a registered aged care provider. The registered provider confirms the approved services, applicable prices, participant contributions and participant agreement.
Before support begins, the services, schedule, pricing and responsibilities will be explained and confirmed in writing.
Privately funded services may also be available. Contact 9D Care to discuss the required support and request a written quote explaining the services, prices and inclusions.
Any agreed travel, materials or other service-related costs will be explained before services begin.
Materials for an eligible minor repair or home-maintenance service are quoted for approval before purchase or work begins. Worker time is priced separately. Nursing, allied health, specialist services and other services not listed above require an applicable published price or written quote.
Care coordination and case-management work is charged at the applicable agreed rate, confirmed as part of the person's written service agreement.
9D Homecare Pty Ltd trading as 9D Care
ABN 42 622 476 055
Registered NDIS Provider
NDIS Organisation ID: 405 002 7316
NDIS Registration ID: 4-4331-2770
1800 717 678
enquire@9dcare.com.auplanmanagement@9dcare.com.auaccounts@9dcare.com.auresume@9dcare.com.au
Unit 53, Building 5, 195 Wellington Road, Clayton VIC 3168
9D Care acknowledges the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, waters and community. We pay our respects to Elders past and present.
Information on this website is general and may change. Service availability depends on the person's requirements, location, funding and current capacity. Funding and eligibility decisions are made by the relevant government bodies. Applicable services, prices and responsibilities are confirmed in writing before support begins.
