Website Terms

Website Terms of Use

Terms applying when you access and use the 9D Care website.

1. About these terms

This website is operated by 9D Homecare Pty Ltd trading as 9D Care. By using the website, you agree to these terms.

2. General information

Website information is general and may change. It does not replace personalised professional, medical, legal, financial, NDIS or aged care advice.

Service availability depends on the person's requirements, location, funding, workforce capacity and the agreed service arrangement. 9D Care cannot guarantee NDIS or aged care funding, eligibility, plan outcomes, vacancies or a particular worker.

3. Pricing and service agreements

Website prices may be updated when government pricing arrangements or provider arrangements change. The applicable price, service scope and responsibilities are confirmed in the relevant service agreement or written arrangement.

4. Emergencies

The website and its forms are not monitored as an emergency service. If there is an immediate threat to life, health or safety, call 000.

5. Website use

You must not misuse the website, attempt unauthorised access, introduce malicious code, submit unlawful or misleading material, or interfere with the website's operation.

6. Intellectual property

Unless otherwise stated, website content and branding belong to 9D Care or are used with permission. Content may not be reproduced for commercial use without written permission, except where Australian law permits.

7. External links

The website may link to external services and official information. 9D Care does not control external websites and is not responsible for their availability, security or content.

8. Privacy and accessibility

Personal information is handled in accordance with the Privacy Policy. We aim to provide an accessible website and welcome requests for information in another format.

9. Liability

To the maximum extent permitted by law, 9D Care is not responsible for loss arising solely from reliance on general website information or from external websites. Nothing in these terms excludes rights that cannot lawfully be excluded.

10. Contact

Questions about these terms can be sent to enquire@9dcare.com.au or raised by calling 1800 717 678.